I applaud Victoria's post and principals. Take note other business owners.
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To Anonymous — Mon, 02/15/2010 - 20:44:
I agree some have expressed undue anger, but I believe you missed the point. You righteously quote the policy on "Customer of Size" as justification for "those making a living at SWA" to embarrass and humiliate other humans. Gary should start with the behavior and motives of his employees to insure they are indeed "spotless" before allowing them to quote the SW fat law. I believe posters are just appalled with SWA "we apologize, but did nothing wrong because he was fat" attitude.
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To Anonymous — Mon, 02/15/2010 - 20:44:
I agree some have expressed undue anger, but I believe you missed the point. You righteously quote the policy on "Customer of Size" as justification for "those making a living at SWA" to embarrass and humiliate other humans. Gary should start with the behavior and motives of his his employees to insure they are indeed "spotless" before allowing them to quote the SW fat law. I believe posters are just appalled with SWA "we apologize, but did nothing wrong because he was fat" attitude.
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SO... Why doesn't "Do the Right Thing" Gary Kelly, CEO of SW weigh-in on overweight people?
Either his corporate vision is stock holder BS, or he's too removed to realize his vision hasn't trickled down to those who interact with customers.
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fyi...
** Not all posts are being displayed ** At least not under "quiet Bob"
Either SW is censoring, or Linda should ask the IT guys what the problem is.
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02-15-2010
05:45 PM
I live in Dallas and have flown SW for years. No longer. You herd passengers like cattle, pack them like sardines, then insult those who pay for tickets. Why not create a couple of oversized seats reserved for the overweight, rather then make a huge spectacle just to maintain your margins. BTW... you use to be a cheaper alternative... I encourage others to check other airline prices. SW is no longer the cheap way to go.
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