It's clear that a lot of the folks with 'Positive' remarks for the airline are employed by same. It's sad and pathetic that so many people have such little regard for human decency anymore; Shame means nothing to these folk. As a people, we don't truly have many actual adults anymore... they're selfish and greedy, Opportunistic children; only caring about 'Mine Mine Mine!'
Kevin (cough cough - Mr. Smith) is by no means a perfect person,
but I do believe he has real love and compassion for his fellow person.
I've Said My Piece/Peace;
All The Best,
rhsjr7
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