I have traveled on SWA for many years. In fact our family is not only frequent flyer member, we have SWA visa and have earned a campion pass for the year. I CAN NOT TELL YOU HOW DISAPPOINTED I AM IN YOUR NEW SEATING POLICY. I CAN ONLY HOPE THAT YOU WILL CHANGE IT SOON! If you think other cutomers are bothered by my family boarding a FEW minutes before them, just wait unitl my FIVE kids are stuck in line for an hour with your other passengers. No child can wait as long as it takes to board a plane. They will be bumping into people, aruging over who's turn it is, needing to use the restroom and get water. You think you have complaints now! Then when we get on plane. They may end up sitting with some other customer. Asking them to help with opening this or cleaning up that.
AND I HOPE YOU HAVE A PLAN FOR WHEN CHILDREN ARE EXPOSED TO ADULT CONVERSATION!
More than once I have had to remind passengers that there are children on the plane and could they please hold that until my kids can't hear them. and I am not a crazy parent. These are conversations that include family problem with drugs, teenagers having sex, foul language, etc.
I WILL BE CHOOSING A NEW AIRLINES FOR OUR FAMILY, but maybe that is the goal of SWA.
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