I was on flight 841 form Phoenix to Nashville on May 17,2007 with my 2 year old granddaughter when I became ill, a steward named Jim got me an ice pack for my head, some ginger ale for my stomach, calmed me down and brought me a blanket, he helped me lay down with my granddaughter and continued to check on us throught the flight . I am a diebetic and so is Jim he knew just what to do, we made it through the flight and I have Jim to thank for that, way to go Southwest for hiring such professionals. I know that I can fly any airline but I will ALWAYS fly with Southwest from now on. Jim just made a customer for life. Thank you!!!!!
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