It sounds to me like Southwest Execs are going to have to do some major damage control to win over the Denver market, after several of their "finest" gave us a taste of the WN culture through these blog posts. Nothing like insulting a city and their pride and joy hometown airline to give Denver residents, potential future passengers, and potential employees "warm fuzzies" about your company. I was extremely disgusted that WN employees could have such a chip on their shoulder, and actually feel good about themselves and their product after the way they presented their true colors and feelings in regard to this potential acquisition.
I do have to say, kudos to "Dedicated SWA employee in SAT" on your post. Thank god someone represented Southwest as intelligent, compassionate, and warm hearted. Their comments and ideas really struck a cord with me, and maybe even renewed a little of my faith in WN.
Frontier is a unique piece of Denver and its history, representing the culture, people, and the warm spirit of our city. The colorful animals on the tails say it all; it is truly "A Whole Different Animal." It is a company that taught the public to set their expectations high when choosing their carrier of choice, and not to settle for the other discounters that have nothing more to offer than a "cheap seat." I feel that Southwest has some extremely large shoes to fill in the Denver market, and they've got their work cut out for them if they think they can just swoop in and win the hearts of Frontier's loyal passengers. If they think they can accomplish this by adding insult to injury, they'd better think again.
Steve C.
... View more