10-19-2007
09:15 PM
4 Loves
I would also like to comment on the NEW FAMILY BOARDING PROCESS...WHAT A JOKE!!!! Not only has Southwest alienated families or passengers traveling with children, they have completely lost there marbles on the boarding process. You think the boarding process before was hectic, mix all those passengers up with families pushing strollers down the boarding ramp, carry one child in there right arm, a baby bag over there left shoulder holding there other child, all while trying to keep there children from throwing a temper tantrum because they have been standing in line for 15 minutes. It is quite obvious that the brain/brains behind this move have never traveled with a child let alone 2 or more. What was once known as a Family oriented airline in my eye has clearly shifted its values and family isn't one of them. My girl friend and our 5 month old had a chance to experience the ciaos of boarding a southwest flight this morning from San Diego to Oakland (delayed of course.) She told me the storyÃ
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