You have taken the essential vision of Southwest "the low fare airline" and turned it on its head. Any system that needs customers to attend "flight school" to get on an airplane is doomed to failure. From my experiences at CLE, BWI, MCO, MDW, and STL over the last two weeks it is a TOTAL failure,
Especially for families with small children who now have to drag them to the back of the plane and all the first group of "B's" who have to cross the second group of "A's" as they try to move forward to board the plane.
You're killing your egalitarian appeal to both business and leisure travelers alike. I'm going back to my car for those 4-5 hour trips. At least I can listen to my iPhone the whole way, or do business on the phone.
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