Thanks for the info on how to buy the second seat online. I'll try it the next time I fly (in March).
I would like to see Southwest put this info right next to the policy info. If one wants people to comply with a policy, one shouldn't make it difficult to do so.
It's the willy-nilly nature of the enforcement of the policy that I find repugnant. This is all so unlike the usual way that Southwest does business.
I, like every other large size person I've ever met, HAVE tried to "lose some pounds", over and over and over and over and over and over again. Nobody needs to be told; we all know our size. I, for one, just want to be treated reasonably respecfully by the companies who sell me products and services. I work hard, pay taxes, obey laws, behave decently - I have earned the right to be treated with a minimum level of respect.
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