Having a Customer Of Size policy is unconscionable.
Substitute Color - Gender - Faith - Sexual Orientation.
Imagine a Customer of Color policy.
A Customer of Gayness policy.
You would be run out of business.
Size is the last acceptable (and shouldn't be) prejudice.
A person's size is NOT something within their control. Weight is no more truly controllable than height (which is also an issue of size - what do you do with really tall people, SW?).
I spent the first half of my life trying to lose weight, with no results except that five pounds were wrestled off and 10 would rush back on.
If I had not fought what my body wanted to do, I would likely still be only about 20 pounds "overweight," as I was when I was 14, instead of 70. The experts now know this. The weight-loss industry is an evil scam.
I will not patronize your airline ever again. There is NO excuse. Widen the seats if it's a problem. God bless Kevin Smith for fighting back. We People of Size don't do it often enough because the minority People of Not-So-Much-Size have succeeded in making us feel ashamed, guilty, ugly. No more.
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