As a reservation sales agent, Its very frustrating to have to tell our valued customers several times a day that we can't take their money because we have no schedule to sell. Our customers turn to "us" for more information. And we simply have none to give them. Telling our busy passengers to keep checking back is not an acceptable answer. If we had more information regarding our schedule, It would save reservations a ton unnecessary "call backs" . We try very hard to maintain a "1 call resolution" in reservations. I look forward to the possibility of booking our valued customers and collecting revenue for our company in a more timely and effecient manor.
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