06-13-2008
01:49 PM
15 Loves
Paula,
Thank you for sharing your beautiful story with us. It hits especially close for me because my family has likewise been devastated by Alzheimer's. It's an awful disease--just terrible. I know how hard this Father's Day will be for you, but please know that I'm thinking of you and praying for your family. You're definitely a blessing to your family and everyone here at Southwest.
LUV,
Shannon
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02-01-2008
04:31 PM
4 Loves
Personally, I would rather pay an extra fee to check my third bag than have the old policy, which might have been reflected in a fare hike. With fuel costs as high as they are, I can't blame Southwest for trying to find a way to decrease weight. In fact, I commend them for it.
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