Southwest - You claim that the policy is partially a "safety" measure. When I fly with my wife and only "impede" on her comfort, you always ignore this policy. But if I travel by myself and another customer is seated next to me, suddenly I'm a safety threat and you enforce the stupid policy. So I'm not as dangerous when I'm not bothering other passengers?
Sounds to me like your "safety" explanation is a bunch of bull or CYA.
And in the rare instances where someone is actually infringing on another's seat, have you considered re-seating them? Surely since it's obviously NOT a safety issue as you claim, some compromise can be made. And if nothing else, don't make a scene in front of the whole group of passengers. That's just shameful. I'm sure your agents hate when someone yells at them in public and would much rather discuss the matter privately and calmly. Give us passengers the same courtesy.
Oh wait, I'm not flying your shitty airline anymore. I'll pay extra jus to avoid your uneven policies.
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