Southwest Airlines Community

This would have been a "Wanna Get Away?" moment for me. How the heck did he get in there? ... View more

WN - Southwest's IATA code INOP- Inoperative WX -Weather APU - Auxiliary Power Unit PSU - Passenger Service Unit COS- Customer of Size BSO- Baggage Service Office ... View more

1 - On average, how many calls does Reservations take on a given day? 193,750 2 - How many calls do you think Reservations will take by the end of 2007? 4.5 million 3 - How long do you think each telephone call lasts? 6 minutes 4 - How many Reservation Sales Agents do we have? 2600 5 - We have six Reservation Centers. What cities are they located in? ABQ, Chicago area, HOU, OKC, PHX, and SAT ... View more

Welcome back Brian! Were they holding off on the schedule extension just for you? ... View more

Error! Error! Error! Dead link alert! Try http://twitter.com/SouthwestAir (no space) instead. ... View more

John- Turn time is the time from when one plane/flight lands until that plane leaves for another flight. Example: Flight 1549 is a flight from Baltimore to Buffalo. It takes off from Baltimore at (these are today's figures, as filed) 4:35 and lands in Buffalo at 5:20. That same aircraft then goes back to Baltimore as flight 263, which departs Buffalo at 6:10 and arrives at 6:55. Therefore, the "turn" time in between those two flights is 50 minutes, which is about average from what I've seen. Many flights run better than that, but I'm guessing that the turn time is padded somewhat there because between 5 and 6 is when Buffalo experiences rush hour as far as air traffic goes. Hope this helped. ... View more

Don't like it. This will make it even less fair to those who use those silly automated boarding card retrievers. Go back to the old plastic cards at the podium, and then whatever number you get is whatever order you board in. This solves the problem of boarding area crowding/ unattended bags, and makes it more fair for everybody. ... View more

The 727! One that was "leased" from Braniff and some that were leased from People Express! -Saddle Tan Fan ... View more

News reel: "Southwest Airlines states that all hostages are free as of Friday morning after their Manager of Customer Communications and Corporate Editor, Brian Lusk, demanded that their flight from Las Vegas to Chicago circle the Luxor obelisk until the owners changed the name to the 'Luskor'. No injuries were reported, but the location of Lusk and the aircraft are unknown at this time. Born in 1952 and raised in Clovis, New Mexico, Lusk has been with the airline since 1995. Southwest Airlines declined our request for a comment on the situation, and differed the question to the readers of their corporate blog." ... View more

Ahh, "This is Your Captain Speaking" reminiscence. That is the best book ever written. Keep up the good work and the informative posts, Cap'n Ray! -Saddle Tan Fan ... View more

Looks like I need to get me a title to get respect around here ;) Here it goes: *insert a witty comment of your own here* -Saddle Tan Fan Matthew ... View more

Quoting Phil Willman: "Org A/C N123 mx dly fwd lav, etr 1320, xcl F211, swap" Let's see if I can guess it: The original aircraft for a flight, tail #123, took a mechanical because of a problem with the forward lavatory, it should be fixed at 1:30 PM for flight 211 as an aircraft swap. ... View more

Look it up in Google- STAT! ... View more

I saw the title and got excited- I was hoping I'd have chance to finally win one of those coveted "Blog Games" prizes. ... View more

Obviously somebody at Boeing/Southwest has a sense of humor: Fido -> To Eric, judging by the pictures I believe that this a a 737-700. ... View more

That cake is amazing, but it needed: A) Little candy corn people in the window B) WINGLETS!! ... View more

1) 1997 2) New York City 3) Norman Y. Mineta 4) Yahoo! ... View more

1) STS-87 was in 1997 2) New York City 3) Norman Y. Mineta (gimme) 4) Yahoo! Inc. ... View more

Nice TR again, Cap'n! It's interesting to see that so much of what you talk about in your book actually happens on a daily basis. ... View more

One year already? Boy, time sure does fly (my apologies for the obvious pun) when you're spreading LUV! ... View more

Nothing like a shameless RR Visa plug, eh? ... View more

Tom- Usually schedules are extended around 11AM- 12noon on the day of the extension, based on prior trends. There's usually a Ding! notifier about it. ... View more

Yet another great report, Capt'n Ray! Keep them coming! ... View more

Horray for Southwest! The schedule is open right now up to right about where I need it, but for the October and November holidays it'd be nice to be able to book in advance while still in classes this year! Ding! Ding! Ding! Southwest's a winner! ... View more

"...Now all you have to do is stare at this spinning white cone for a few minutes and all of your problems will be solved..." ... View more

Matthew, because other blogs are killing this airline it is appropriate for their to be a thread on this subject in response. I sincerely hope that if a organ tranplant patient of size canà ... View more

Was a blog post really needed to point this out? It's been enough bad PR for Southwest already, why call attention to it on a blog full of Southwest junkies where 95% could recite the entire Contract of Carriage word-for-word from memory anyways? I know I can. ... View more

Neato! Now only if it came with free 802.11 access... 😉 ... View more

Bill, I understand where you guys are coming from, and for myself, your reasonings make sense, but for many of the less frequent WN (erm, I mean SWA 😉 ) travelers I know, many of them hate having to guess when a new schedule will come out. Sadly, many of them lose patience during a time like this when the schedule is so short because they are tired of 'looking for booking' everyday (I do it, I'll admit, I've got some summer travel that if I don't book soon I'm not going to be able to book). Have you guys ever considered releasing new schedules on a set basis (like the first day of every fiscal quarter?) or sending advances notice to RR Update subscribers so the loyalist customers know when they can get the lowest fares? I know you DING! and send out an email after the fact, but by then the lowest fares are usually sold out... ... View more

Why, that obviously wasn't taken on a Southwest flight! Seriously, though, nice shot Kim! That looks like a tray table mount that's seen a bit too much Coke, but I'm not entirely sure. ... View more