Great story. I fly with my daughter to a childrens hospital every few months. We stay at a Ronald McDonald House. We used the frequent flyer program to help as this was all we were told Southwest could do for us. I am saddened to say that we can no longer fly Southwest as they have stopped the flight we flew. How dissapointing as it was always full! My daughter hates this and it is going to cost us a lot moremoney and stress to get her the care due to having to switch airlines. The Southwest crew was always the best! She even would take time to thank them by making the crew cards. It helped her take her mind off the stresses of appointments and surgery. Wish they would bring the flight back. We will sadly miss them. 😞
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