On a recent Southwest trip the flight attendant announced that someone on board had a peanut allergy, and therefore the normal peanuts would not be distributed; instead, they passed out small bags of pretzels. So, at the airport for the return flight, I bought a very expensive (airport prices!) bag of peanuts just in case the same thing happened. On that flight, there was another peanut allergy, but because the pretzels apparently are manufactured at a facility that processes peanuts, they wouldn't be distributing pretzels either, and they told us not to open any peanuts that we might have brought on board. (Wish they had said that on the first flight; it would have saved me several dollars.) I guess they didn't read the packaging for the snack box; those items also were manufactured in facilities that process peanuts, but I guess eliminating that as well would have caused a mutiny. If you're going to inconvenience all of your customers because of one person's allergy, you should be aware that I'm allergic to middle seats, and to waiting in line for over an hour. And I'll happily give up peanuts for an aisle seat, or for any two seats together when traveling with my spouse -- it's monumentally stupid to make a party of two who booked their tickets weeks or months in advance take two middle seats.
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