This is the worst incident in travel history. Southwest Airlines should stop all their flights, get ride of all STUPID airline (IQ test) before resuming service. I'm a business traveler on SW airlines everyweek. I will now stop using SW. I've seen enough of your big headed FAT waitress take the federal law and act like queen bee's. MR. SW CEO, please resign. Get someone in that knows customer service.
---let's hope the fat lady sings for your company.
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