I understand that the buyer should be ware, but I now know that open seating is not for me. Having to stand in the group C line for 2 hours before a flight is nuts. I couldn't go to the SWA site and pre-print my pass because I didn't purchase my package from SWA. When I arrived at the airport 2 1/2 early and was told that I was in the "C boarding group".
No more for me, I'll travel with another carrier and spend my money with them.
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