Hmmm...
This policy was instituted 25 years ago?
I distinctly recall having to sit in the /right half/ of a bulkhead seat on a flight from Houston to Austin a few years back. Unfortunately, I had arrived late and had to sit in the last available seat, which was already half-occupied by a guy who weighed at least 350 lbs.
Thankfully it only lasted 45 minutes, but it was the most uncomfortable flight I have ever flown - and no representative of SW Airlines ever offered any apologies or compensation to /me/ in that situation.
(By the way - At the time, I was a frequent-enough Southwest Airlines flyer that I had a Companion Pass...)
Steve Landess
Austin, Texas
Steve_Landess@hotmail.com
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