A last comment to Kevin Smith - just because you can put the armrests down doesn't mean you weren't significantly intruding (both below and above the armrest - I know; I've been there) into other passengers' space.
The right way to look at this IMO - if the 3" armrest were replaced by an 18" solid partition (similar to some exit row seats - could you fit?
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A last comment to Kevin Smith - just because you can put the armrests down doesn't mean you weren't significantly intruding (both below and above the armrest - I know; I've been there) into other passengers' space.
The right way to look at this IMO - if the 3" armrest were replaced by an 18" solid partition (similar to some exit row seats - could you fit?
... View more
Kudos to SWA for (1) having this policy, and (2) enforcing it.
I fly every week and have a few times been seated next to someone who overlaps as much as 6 inches into my already small seat. Uncomfortable and unsafe for all.
Sounds like Kevin Smith did the right thing in buying 2 seats, but should have (and perhaps did) emphasize that he needed 2 seats on the standby.
SWA made a mistake in allowing him to board if they didn't have 2 seats for him. They've apologized and need to stop apologizing.
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