Southwest Airlines Community

The new Boarding procedure SUCKS....really!!! As a business traveller I have taken my last trip on SouthWorst Airlines. Honestly, If we're going to buy a seat, then sell me a seat...one where I can put my briefcase near me, not 5 rows away because all the A boarded or pre-boarded families take up entire overhead bins, but skip seats, cuz noone wants the middle seat. It's just reached the point of stupidity. In an ideal world a Business traveller likes to fly first class...get on the plane LAST and de-plane First...this whole program is a joke...gate personnel not changing the A: sign to the B: sign, causing confusion, pushy customers just being allowed to do what they want...it really has deteriorated to the point where you now simply feel like a cow.... Maybe you guys could save some more money by extending a trough through the middle aisle and just dump a big bag of peanuts in at the front and whatever's left for the dumb cows in the back is the way it is. It'd save money on peanut wrapper packaging, labor to clean up etc.... I'm done with SouthWorst...today I have removed it from our company travel options for employees...and all I can do is my part to see it's foolish behaviors fall prey to the lack of cohesive management willing to step up and recognize yet another BAD IDEA.... Steve. ... View more

You guys really suck!!...No....REALLY....every time I think it can't get any worse...it proves me wrong and does so...in Spades. The boarding method sucks even worse than it did before....I just wonder how long it will take to comprehend that travelers like to buy SEATS. If we don't like the seat, we buy a better one...Your approach is humorous and provides insight to the idea that the airline must be filled with a bunch of yes-men types and flow all the stupid ideas downstream to the masses. We ....the traveller...we like our seats being ours...when we travel as couples or in pairs or groups...we like to sit together...it doesn't take a brain surgeon to witness the new boarding idea failing...you get a high number and then board...and you see pretty much every single traveler, sitting a seat away from the next traveler. Everyone skips a seat, sorta like the line for the urinals in the mens room...until the lowly B50 and up crowd get to wiggle and worm their way into the remaining few seats, not not having enough places to stow their goodies in the overhead baggage and resorting to having our feet on our brief cases, and our carry on's being placed 6 rows away...FURTHER holding up the de-boarding process... In truth....you guys are a joke...you might make a lot of money...but you're a joke. You don't get the concept of listening to your customer...and what we want and need....you just come up with a way to increase shareholder value and call it good.... Well....sayonara my compadres...I won't be back, my employees won't be back...we're done. I'd rather take extra flight legs than to continue putting up with being treated like a cow. You're just not listening...and each rendition gets worse.... Steve. ... View more