In my many years in the travel industry, I have never seen an airline treat a passenger's dress, in such a disgusting manor. Southwest's total disregard for it's passengers is evident in the 2 incidences reported. management should have immediately apologized to the 2 young ladie, offering them both free r/t tickets for 1 year, reprimand the Southwest flight attendants involved, making them attend mandatory cutomer service refresher courses. Aren't airlines in business to fly passengers? United Airlines' flight attendent got it right - they were more concerned about flight safety, then customer dress. What is crazy is that 99.9 people would say they were very well dressed for college girls in the very hot southwest United States.
Southwest, when you get it right, we will fly you again, but never again until you take positive action to our satisfaction.
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