Today, June 23, 2007, I was on SWA from Houston to Albuquerque, flight 101, seated next to a 15 year old young man in a Scout uniform. He had flown before, but mentioned how petrified he was to fly. I'm a grandmother to 14 and 17 year old young men, so I asked him if he would like to hold my hand. I explained the sounds he was hearing and the noises. We talked about his badges and his Scouting goals. I couldn't help and called one of the flight attendants, James. The anxiety left over a smooth stretch, but started again, literally paralyzing the young man's hands. After talking with him, James moved him to the front center seat by the bulkhead and held a paper bag for him to breath in while we landed. He then proceeded to make the landing one of the most exciting moments of the day for this young man. I'm also sending a notice to management regarding James's actions. Truly remarkable!
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