I feel 2 ways about it. Smith isn't THAT big, but by the same token, at what point does the airline say "you know what, no, sorry." Kinda like height limits on roller coasters. At some point it becomes a safety and/or comfort issue. Was this about the way the situation was handled, or the simple fact that he was booted. None of it really comes off fully from either side.
This is a case of one man using his celebrity status to voice his opinions (with good intentions or not) and a company doing damage control with PR rhetoric.
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