Hi Susie,
I wish I liked it as I can tell you really put some thought into it. But I really do not. We flew from San Antonio on Monday and it just seemed to make things more difficult as the post said 6-10 and number 9 was in front of number 6 and were about to fight over it. We fly Southwest all the time and love you!!!! We make a living traveling and like that we can control when we board by when we get to the airport and line up. We fly with guitars and no one treats us with more respect than SWA. I have told many a musician that if they are not flying Southwest they are just wasting money and time.
I know that you have floated the idea of assigning seats as well, I pray that it does not come to that as we really like the current system. I know that eventually if you changed it then people would adjust but I really hope we do not have to. We fly you even if you do not go into the city we are flying to, ie when we go to Cedar Rapids we fly into Chicago and drive because we know can board early and get our guitars up and out of the way. A roller bag can go in front of the neck but we can not get it in if they get the bags up first. If your boarding process becomes the same as everyone else than there would be no advantage to us. We actually spend more by driving the extra distance with the current gas prices, but feel it is worth it for the ease and security of carrying our instruments on.
Thank you for always trying to better the process but please go back to the ABC.
best,
Terry
disappear fear band
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