Just wanted to thank SWA for having this blog as a means to communicate with its customers. While I share the frustration others have regarding the delayed schedule opening (like others, I am planning a trip with flights shortly after the current May 10th cutoff), I greatly appreciate the explanations about Southwest's policy compared with that of other airlines.
Living in Montana, I have never flown Southwest before, but after seeing the fares that United, Delta, and Northwest are currently charging for the routing and dates/times that I want, I am seriously considering making the 6-hour drive to Spokane for Southwest if the price is right. Based on the prices I've seen for pre-May 10th flights, I think they will be. Anxiously awaiting Thursday...
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