11-09-2007
02:00 AM
1 Love
Congratulations! Business Select is the most sophisticated way of raising fares, creating a traveling bourgeiosie, and alienating customers by Southwest and perhaps, other airlines in years. Selling it as a positive development for passengers is transparently ludicrous. The last dopey move was for some airlines to charge extra for aisle seats.
Southwest is profitable. I suspect that its profitability will decrease as it alienates more and more customers.
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