I just wanted to let everyone know
how good SWA was to my family .
You see we lost our Mother in June 2006, and the day we buried her my brothers & sisters made a promise on her grave that we would all return to
her home in Nebraska the following summer 07. Now this was know small
undertaking. my mother had eight children I am the last one .
I have 3 three boy's and like most of my family it was there first time to fly
I traveled with my sister and brother and his daughter and my girlfriend
also joined us.
We left from Birmingham,Al to Nashville Tenn. and was suppose
to fly toDenver but somehow we got routed to Kansas City
which turned out to be a nightmare as bad wheather had covered Denver
for about the next five hours ..
But finally we arrived in Denver late and still had a three hour drive to Bayard
Neb. All this aside I want to thank all the staff from Bham to Nashville to Denver
yYou people were very nice and went out of your way to make us feel comfortable . One attendent on our flight from Bham to Nashville even
called out our family name and told everyone where we were going and
what for ..It made all 8 of us feel great .
any how after we returned home from a great vacation about a week later
I recieved 8 vouchers from SWA because they felt bad for the delay
in K,C, I just wanted to let yall Know that we did not expect this in any way
because we knew that you can't control the weather.
Anyway I just wanted to thank you all And let you know we will
be traveling to Reno , Nevada to see me niece next summer
around the last week of May . see ya soon
Michael Vera
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