02-15-2010
10:49 PM
1 Love
I'm with you on this SW. I think you have been apology enough. I don't want to end up sitting next to a large person for over a hour of flight. I saw Kevin's picture, there is no way he can fit in the seat comfortably. There were some mis-communications, but Kevin took this too far.
I flight with other airlines and trust me, they aren't as friendly as SW. I'm behind you 100%, SW.
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