Southwest Airlines Community

carroll wrote: "Tom you took my point wrong, check in is available on line and you will be an A, chances are you will be with your family than not. I have had to split up at the theatre when it was a big opening and plenty of folks were there ahead of me and my family survived. As for the restaurant it applied to people insisting on being served 1st not on where they are seated. We have proven over the years we are very family friendly and are proud of it. Southwest is the 1st airline I flew back in the 70Ã ... View more

Meenie Me, You obviously woke up on the wrong side of the bed. You mistook my comments that some change is not good, and this is a great example. If you don't mind this change, that's your opinion. Your name tells enough and I won't respond to you demeaning comments calling customers "children" Tom I also applaud SWA for letting customers voice their opinions on this website! Now can you take this same attitude towards helping families? ... View more

The SCHISM of SWA. Well Southwest, apparently you are still keeping up the propaganda campaign going strong with your employees based on the recent posts. Have you seen one passenger that has a family make a positive comment in all of these messages? But your propagandists still keep saying everything is going well on the plane. These people have flown under your new policy and are speaking! Are you listening!????? Even if boarding is going quicker, it's not pleasing these families and making the have/have not syndrome slowly crawling into the minds of SWA passengers. These single moms don't have $359 to blow for a one-way or catch a drink, but hey that doesn't matter, right!? And to answer the comments about the movie theater and restaurants. You don't pay extra to sit in a certain row in a theater or restaurant (the way southwest used to be). And if you got there early, you can get a good seat (the way southwest used to be). Do you get the pattern here!? And you don't have to split up families or beg the waitresses (like it's now with Southwest, spcly on connecting flights) to sit together. Do you think any restaurant/theatre would survive under this policy. Nope! And to say that only one flight on another carrier will make these families come back! Haha!! At least every other airline allows pre-boarding for those families. How many relationships that break up get back together again? (it's certainly is a small number). Do you really think Southwest will survive under this policy? You know in your hearts the right answer. Please get real with your hearts. Some change is good and some change is bad. This change is BAD! Now it's up to SWA to fix it soon... Tom ... View more