02-15-2010
11:42 PM
I have sat next to my share of overweight airline passengers and I'll admit..each time, I thought to myself "not again!" but not once did I think that they should be kicked off the plane. That being said....Kevin Smith does not spill into surrounding seats. Geez people...I realize that this a "privately" owned company but it services the PUBLIC. All of the public. If a customer is large enough that they cannot fit comfortably into one seat, at this point in their lives..I'm sure this is not a news flash to them. But in a customer service environment..what could they possibly gain by seating him only to remove him and humiliate? Then even after this happened...they do not learn from their bad decisions..they turn around and do the same thing to a woman of size next. Seriously?
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