I'd like to join in thanking you for this information -- not just the possible date, but what is really going on.
Just after Thanksgiving, my fellow travellers booked on Lesser Airlines for our annual mid-May Vegas trip. But I was waiting patiently for SWA.
Earlier this week, girlfriends are asking why I still don't have a ticket. And after a beer or two I was speculating that Southwest was going out of business! There could be no other explanation! I had almost given up, when a last-ditch midnight websearch brought me here.
Isn't there some official corporate way to let your poor reservation agents know about all this? After poking at the website for months, I did call a few times, and the people answering the phones weren't their usual cheerful selves on this topic. They sounded just as uninformed and frustrated as I was...
Some thoughts for the business people:
1) You can't sell inventory you don't have. Please, take my money!
2) If the res agents don't have spend time calling customers about schedule changes, they will take multiple calls and listen to customers whimper and whine (that's me!) when the schedule isn't open yet.
Poor Bill. I hope you guys get a vacation after this :-).
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