I have flown Southwest for 31 years...mainly due to fares and on-time flights, but I have ALWAYS hated what I call the "cattle call"
When I fly I would like it to be pleasant
It had always brought on anxiety, and still remains so, because you have to "watch" the clock to check in early...and sometimes not being able to on the return trip...(depending on where you are and availablity of computer). If not available you are pretty much trashed
It is always a pleasure to fly other airlines because I can relax... IN A CHAIR....until my seating row is called...no cattle call sittting on the floor or standing in line with all in tow for 45 min or more
Unfortunately this system does nothing to alleviate the pressure to "watch the clock" to still get an "A" seating or know that I will get "C" seating because I might have other engagements and can't be at a computer, poised to strike to check in 24 hrs in advance
I had hoped for a better improvement and a more relaxed way of traveling with Southwest. Since I earn approximately 6-8 free tickets a year thru Southwest Rewards, it is disappointing
And really...what makes anyone think that just "shifting" the preboard a few seats will do anything...it STILL takes the same amount of time to do the preboard. You can't change that time factor. All you did was shift time and placate a few passengers, to make them believe all is well, because they got to get on board just a few ahead of families with children. Quite silly
I did preboard with my children over 15-20 years ago...but the rules were simply enforced than. Not every Tom, Dick and Harry was allowed to preboard.
I am positive the othere passengers appreciated that they then had a choice to sit near my family and children or not. And they did not have to wait standing while we all settled in.
But then again I was always thoughtful and aware in preparing well with entertainment or other needs to not "endear" my children to others.
Why not continue with that and it will eliminate the "freebies of preboarding"?
Southwest I was excited with the prospect of getting assigned seats..again how disappointing
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