He was able to put on his seat belt and lower the armrest > other passengers did not object when asked. . According to Kevin the pilot could not see him from his position in the plane. He had a confrontation in the jet way with a gate agent. this gate agent is probably the reason for all this mess. too much power and very little sense intelligence or professionalism.. How many times does this happened? No one has a soap box as big as Kevin (not a fat joke). I will have to reevaluate flying Southwest from now on if they let anyone use their authority anyway they want and hide behind "safety" and other corporate coop-out speak.
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