12-19-2007
11:44 PM
3 Loves
Fix the Companion Pass. When a Southwest customer qualifies for a Companion Pass, make sure his/her Companion gets a number that is sequencially right behind the Southwest FF who qulified for the Pass. That way they can board together, have their carry-on bags together and enjoy the trip together that the loyal customer qualfied for.
... View more
Please don't change to assigned seating.
Everytime I hear someone saying SW is a cattle call, my family hears a big groan. Do you not go to theaters, spoting events, or anywhere else there's a crowd that is waiting for an event? Are you not in line there?... and what about other airlines? Just because you have an assigned seat on another carrier doesn't mean you don't have to make the long walk down the jetway (in a line no less) I just flew on a different airline. Yes, I had an assigned seat and still boarding started almost an hour before takeoff. What's the difference?
Please don't change to assigned seating.
I agree it might help for families to have a family section starting just behind the emergency rows. It just might help them.
and oh yes...did i already say ...Please don't change to assigned seating. It's not broken.
... View more
Being a Frequent Flyer on SWA, if Open Seating goes, so do I, to AA or Delta. There would be no advantage to fly SWA if Open Seating goes away. I plan my time to get an "A" ticket. Stick with what got you to the top !!!!
P.S. Someday I hope the frequent travelers on SWA will get Pre-Board privileges. They deserve it.
... View more