Southwest's treatment of Kyla Ebbert was outrageous! I saw Ms. Ebbert in her outfit on the Today Show and she looked like nearly every other 17-25 year old young lady in this country! What was so scandalous about her attire? Why was it necessary to embarrass her in front of a plane full other passengers? Shame on you, Southwest!
My significant other and I currently have to live over 600 miles apart and as a result regularly fly SWA (at least monthly if not bi-monthly) to see each other. We've spent thousands of dollars on SWA airline tickets. After hearing this story I am one seriously dissatisfied SWA customer.
I have two words for you SouthWest Airlines: Jetblue and Skybus. My partner and I will take our money elsewhere.
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