04-17-2008
01:55 PM
2 Loves
Bill, I hope this doesn't stop Southwest from trying to find another company to partner with as soon as possible that flies to Hawaii. We are upset but if
something happened with Southwest where we could still use these tickets
to go to Hawaii in the future in my case I would be greatful. I hope the company sees how great a marketing tool the Hawaii carrot was for them
and sets out to make it happen again. It would be easy to see all these angry people and conclude never to place the company where this would ever happen again. Delta just merged with Northwest which flies to Hawaii. I know
Southwest the great company that it is can in time save the day.
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04-14-2008
06:05 AM
6 Loves
I know that my choice priveledge points can be converted to rapid reward tickets or ailine mileage why can't southwest for those of us who have been affected make a way to reverse this process so we can convert our rapid reward tickets to airline mileage and hence find other carriers to fly us to Hawaii like Alaska Airlines?
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04-09-2008
02:11 PM
4 Loves
Dear Brian,
Like Andy in the comments above my family has been planning this trip to
Hawaii for about three years. We have actually spent about $300 renewing our rr tickets so that we would have enough to send the 4 of us. This was supposed to be a once in a lifetime trip for my family. The opportunity will not arrise again because my kids will soon be out of the house and into their own lives. I understand that May 3 will probably be the cutoff date for those
who are using rr tickets. This seems a shame because although we
have been booked since January, I know that a person who scheduled a flight
at the last minute in March and planned to leave before May 3 would be able to jump ahead of the rest of us and have his tickets intact. I would be willing
to even pay a little extra if that would help out or would the company this once
let us try to sell a few of our tickets to get the money to purchase elsewhere.
Thankyou for a place to come and talk to someone. Sincerely Ernie
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