Since 9/11, any smart traveler will arrive at the airport 2 hours early. Now instead of sitting on the floor enjoying the company of our fellow travelers, we must mill around the greedy food vendors. I have been a loyal SWA traveler for many years and have had a companion pass for the pass 4 years. But alas, since I have not traveled as much this year, I do not qualify for preferred boarding. You have made a joke out of Rapid Rewards, since you have started restricting the available seats. I guess the new fee structure will replace what you lose from the fleeing client base that made you successful. You have moved from something special to just another airline. Maybe one of your competitors will adopt your business plan that has made you and capture your former customers as they flee. I always felt special on SWA and I m sad to see so many good memories fade!
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