10-09-2009
05:32 PM
3 Loves
Southwest, you may love bags, but maybe not mine. On my last couple of flights I have had problems finding overhead space for my single carry-on due to a lack of enforcement of carry-on size and number - I've seen people with three or four bags, including large garment bags. I'm also not a fan of your EBCI, since it seems even less likely I will find room now.
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10-02-2009
06:21 PM
3 Loves
I can understand needing the same name as on your driver's license/passport for ID verification purposes and maybe a birth date (although I do not like giving mine out because of the inevitable jokes), but I find being asked for gender a bit offensive. What is the reasoning? There is also the small percentage of the population that does not identify themselves along traditional lines as well to consider.
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Also, if you pay for Early Bird, at what time point do you need to check in before your flight? If you don't check in at the airport or online an hour or two before your flight, do you lose your reserved seat?
Again, I'll comment I'm not impressed. Boarding and finding space for my bag would go a lot more smoothly if the SW gate agents would enforce the rules, especially carry on number and size. Legacy carriers and assigned seats seem a lot more reasonable now.
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I can't say I'm too excited. I can see a few people using this to guarantee overhead bin space, which wouldn't be quite such an issue if SW was better at checking the size and number of bags people are bringing on board (I've seen people on my most recent flight with 3 and 4 bags, all of which they were putting in the overhead bin). I usaully check in right around the 24 hour mark and I'll be unhappy if I get a 'C' at that point. The first time SW makes me check my one, legal size carry on (that's all I bring) is the last time I fly SW.
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