I can't believe people are defending Southwest. And the fact that you are disclosing confidential information about a customer is equally apalling. I have never flown with you and will never and I will inform all of my friends and family to do the same.
I don't care that it's Kevin Smith. It could have been an unknown "fat" person and I would equally be ticked off. If you did that to me, four letter rants would be the least of your problems.
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