02-15-2010
05:23 PM
Southwest, take heed, more than half of the comments on this page are negative to a policy that is too random and archaic... Other outlets, such as CNN are covering this, bad press is never good press... Personally I'm not fat, am in good shape,work out etc, I understand what your trying to do, but Kevin Smith is not crazy big... Makes me wonder what next, gonna pick on skin color as well? I won't be flying Southwest anymore, even with your free bag moto....
Maybe its time for a change to a company policy that is 25 years old (Southwest is a progressive company correct?), issue a real apology, and change replace your media relations person/people. Its not an apology when you justify your actions.
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