I AM EXCITED! As an Employee of WN I think it's a great opportunity! The message that's been conveyed (and rightly so, due in part to our "turbulent" economy) to all Employees is to be as efficient, productive, and SAFE as possible while still delivering the Customer Service that should be synonymous with Southwest Airlines.
In a nutshell, I'd summarize it as: Come to work. Be safe. Be productive. Have fun. 😄
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