"We’ve reached a point where being so flexible with drink coupons has put us in a position of having far too many in circulation."
I stumbled upon this blog to see why my RR coupons could not be used for Energy drinks. I'm glad I did.
I do wonder why you are punishing (your most loyal) customers for what is admittedly caused because you were so "flexible" in handing out free coupons. It was not our fault. Instead of taking away these privileges, why not just start putting expiration dates on new coupons? Why not reduce the number of free coupons that you give out?
This seems awfully petty. They will be out of circulation soon enough.
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