I LUVVVVVVVVVVVV Southwest Airlines. They made a mistake with a "celebrity" and now they are getting some bad PR. (or sometimes even bad PR is good PR) You learn by your mistakes but SW is still the best airline there is. Their customer service and employees are the best and it's the only airline my husband and I fly. We could do a commercial for them. Keep doing what you're doing.........One mistake is not the makeup of the entire company. Live and learn.
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