Kevin Smith has said several times he never buys 2 seats from you or any other airline. So there is your first lie. He also says he fits into your seats by YOUR standards with no extensions or extra seat purchases. There is lie number 2. He also says he never received an e-mail or phone call apology from you. Lie number 3. If you would lie about someone who has the power and money to discredit what you have said, how can us regular Joe's trust you at all? I will never fly Southwest because your customer service skills suck. BOYCOTT SOUTHWEST!!!!
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