This just disappoints me with SWA. This is not the airline that it once was. I think you guys really need to train a lot of your employee's with some sensitivity training. I am not a fan of Kevin Smith but I have been following his twitter and listened to his podcast. This just disgust me as a traveler of size. I am glad this has happened to someone who has a platform and can really bring this issue to the masses. Jet Blue is looking better and better.
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