Have you flown through the Smith terminal lately? It is a DUMP. I am embarrased with the look of it, the garbage all over, SWA employees that are not at the counter.......Ask those of us who have flown through this terminal and you will hear the same. It is a shame no one has cared what it's last few months have looked like.
You need to get out more from behind the cubical and into real time like those of us on the a-list and pay to go through DTW. I love SWA but the Smith terminal as it is today represents the worst of DTW and SWA.
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