LINDA
WHAT A LAME EXCUSE FOR AN APPOLOGY~~~!
Linda you need to fire SUZZANNE~~~ SHE CLEARLY CARRIED HER PREDJUDICE AND THE ASSUMPTIONS SHE MADE,FROM HER ENCOUNTER WITH MR SMITH EARLIER IN THE WEEK FORWARD AND JUST ASSUMED BECAUSE HE SOMTIMES BUYS MORE THAN ONE SEAT for what ever his reasons -- he must consider himself to be a slow,loathsome, sloppy undisciplined,selfindulgent fat load~~~! after all isn't that what fatty's are(?)~!(SHE THOUGHT) and therefore, in her mind Mr Smith became any easy target~~~ on Sunday in Oakland on the crowded 5:20 to Burbank! !
Hes just not that big ~~~~~ the armrest test~~~! ~~~No seatbelt extention required~~!
Smacks of real callousness--and plain old stupidity; and your handeling of this incedent is even worse, far from any kind of reasonable BUSNESSLIKE response~~~ let alone any kind of comittment to service or even simple courtesey
Do your homework investigate, reach an informed conclusion, then respond~~~~~~~~~ don't just try and spin this.,It quickly has turned into three day old fish! and your no match for Smith and the truth!
Make it right~~~~~`blow her out !!!! and make sure you retrain your people .!
Is it still Southworst Airlines?~~~where bags fly free but if your packing a little extra baggae around the middle you run the risk that you could be singled out onsite by the weight nazis' and have to pay twice! or might not fly at all!~~~ !
Travelling soon~~~~~~ will it be withyou?!
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LINDA
WHAT A LAME EXCUSE FOR AN APPOLOGY~~~!
Linda you need to fire SUZZANNE~~~ SHE CLEARLY CARRIED HER PREDJUDICE AND THE ASSUMPTIONS SHE MADE,FROM HER ENCOUNTER WITH MR SMITH EARLIER IN THE WEEK FORWARD AND JUST ASSUMED BECAUSE HE SOMTIMES BUYS MORE THAN ONE SEAT for what ever his reasons -- he must consider himself to be a slow,loathsome, sloppy undisciplined,selfindulgent fat load~~~! after all isn't that what fatty's are(?)~!(SHE THOUGHT) and therefore, in her mind Mr Smith became any easy target~~~ on Sunday in Oakland on the crowded 5:20 to Burbank! !
Hes just not that big ~~~~~ the armrest test~~~! ~~~No seatbelt extention required~~!
Smacks of real callousness--and plain old stupidity; and your handeling of this incedent is even worse, far from any kind of reasonable BUSNESSLIKE response~~~ let alone any kind of comittment to service or even simple courtesey
Do your homework investigate, reach an informed conclusion, then respond~~~~~~~~~ don't just try and spin this.,It quickly has turned into three day old fish! and your no match for Smith and the truth!
Make it right~~~~~`blow her out !!!! and make sure you retrain your people .!
Is it still Southworst Airlines?~~~where bags fly free but if your packing a little extra baggae around the middle you run the risk that you could be singled out onsite by the weight nazis' and have to pay twice! or might not fly at all!~~~ !
Travelling soon~~~~~~ will it be withyou?!
... View more
