02-16-2010
02:54 AM
Why bring up the 2-seat policy in this context, and without mentioning that it's completely inapplicable in this case? Kevin Smith DID NOT need two seats. He fit in his seat with the buckle in and both armrests down. Neither of the women sitting next to him felt infringed upon (he specifically asked them; note that SW did not). This "apology" is very dishonest and misleading, and does not paint a flattering picture of your organization at all.
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