Dear Mr. Kelly,
I have flown Southwest almost exclusively in the last 5-7 years and I think the new changes in your boarding will also make me look to other airlines for my flights. Yes, the fun was in trying to get the #1 or #2 seats, but since I will probably now be in the "B" line, since we only fly 4 times a year, Southwest won't be my first choice.
We knew it was too good to be true! And now it's gone.
See ya,
Kathy
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