Southwest Airlines Community

Any thoughts on instituting a "premium" award - like allowing a bypass of the capacity control and or blackout dates for a "double" award price? I would easily be fine with using two awards to get back to the no capacity awards of the past (and to throw in blackout date override would be a bonus). Just a thought.... Jon ... View more

I have only written one other blog note - and that was a suggestion that the "DING" sound at the airports should match the sound in the TV ads. I have noticed that this is now happening at many airports (going from a low DUNG to the DING). Here is my next suggestion and I hope somehow this goes up the ladder at Southwest (you guys are the only airline that really listens to its customers). I have had a Companion Pass for the last few years and I usually qualify quite early (within a few months of the new pass being issued). It is frustrating, when sitting with over 200 credits and trying to book a companion pass seat on a flight that starts a few days after your current pass expires. For example, I am holding a flight to Las Vegas for myself in August, 2007. My current pass expires July 31st. I already more than double qualify for the Aug 07 - Jul 08 time period. Why not just extend the current pass for an additional 12 months once you requalify? Why wait until a review 30 days before expiration? This would certainly be a plus for your "best customers" and I can not see where the mechanics would be that difficult to implement. By extending the current companion pass you would still only have one pass effective at one time and for us holders it would make the neccessity of buying a ticket and then canceling the ticket 30 days out to assure a seat a thing of the past....Feel free to respond via email..and thanks! ... View more